Frequently Asked Question

How many times per week are packages shipped?

Packages are shipped 3 times per week; Monday-Friday. This means that your package can be received in Jamaica within 48-72 hours.

When are knutsford drop-offs done?

Knutsford drop-offs are done on Wednesdays. The drop-off is done free of charge, however, you will need to pay any other associated costs to Knutsford once you are picking up the item.

What are your accepted payment methods?

You can pay via cash on delivery, bank transfer, or Lynk.

How do I schedule a delivery?

You can schedule a delivery once your package is marked as Ready for Delivery. You can schedule your delivery by requesting it via the website, email, or via WhatsApp line.

Deliveries have to be scheduled the day before to be sent out for delivery the next day.

When should payments be made?

Once the packages are cleared and ready for delivery, an invoice will be generated and emailed to customers at which point payment will be made. The proof of payment can be sent via email or WhatsApp. An email or message acknowledging receipt will be sent.

How are unclaimed packages treated?

These packages will attract a storage fee of JMD 100 per day after 10 days. If the packages are still uncollected after 20 days, they will be sold/auctioned to recover expenses that would have been incurred to ship, clear, and store them.
Please note: Customers who pay for their packages and do not pick up/request a delivery at the same time, will not be charged the storage fee.*
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How It Works

Create Account

Set up your Priority Shipping JA account. Sign up online to create your free Priority Shipping JA account.

Shop Online

Shop at your favorite online stores (eg. Amazon Shein  & Temu) and send items to your Priority Shipping Address

Get Notified

You will receive real-time updates once the package is received at our warehouse up until it's ready for pickup.

Package Delivery!

Once your packages are cleared, you will receive a notification with your bill, then it's time for delivery!

Reward Points

Ship with us and watch your rewards stack up—turning deliveries into exciting benefits for you!